Expert plumber in Alexandria

A drain that gurgles when the washing machine empties. A damp patch on a party wall that nobody wants to own. A shower that ran cold this morning for no reason. Those are the calls that come out of Alexandria, and most of them trace back to one thing: a suburb where three completely different eras of plumbing sit within a few streets of each other.

Three types of building, three types of problem

Alexandria started as an industrial pocket, full of 19th century factories and warehouses turning out everything from bricks to textiles. Today you’ll find quiet residential streets where Victorian terraces and cottages sit behind repurposed warehouses, some of those warehouses converted into loft apartments, and newer multi-storey complexes and townhouses through the rest of the suburb. Each one fails differently.

Terraces and workers’ cottages

Attached houses on narrow blocks usually mean old earthenware sewer lines running under the floor and out the back, often shared along a boundary with the neighbours. Roots find the joints, the joints move, and the same shower or laundry drain keeps slowing down every few months. Old galvanised or copper water pipes add the second problem: pinhole leaks behind tiled walls that show up as a musty smell or a water bill that jumped without explanation.

Warehouse conversions and lofts

Beautiful spaces, awkward plumbing. Waste and water lines get threaded through an old industrial shell, which means long horizontal runs, minimal fall on some branches, and pipes buried in slabs or hidden behind new stud walls. When something leaks in a converted warehouse, the water often surfaces metres away from where it started. That’s where electronic leak detection and a CCTV camera down the line save you from guessing, and from pulling up floor you didn’t need to touch.

Apartments and townhouses near Green Square

Plenty of the newer buildings sit within walking distance of Green Square station. These share waste stacks between levels, so a blockage on the ground floor can back up into a bathroom two floors above. Hot water units get squeezed into laundry cupboards with barely enough clearance to service them. We work in units and strata buildings regularly, and we’ll tell you plainly whether the fault sits inside your lot or in common property before anything gets pulled apart.

Flat ground, hard surfaces and heavy Sydney rain

Drainage is worth understanding here. Alexandria sits in the Alexandra Canal catchment along with Rosebery, Beaconsfield, Zetland, Waterloo, Erskineville and Redfern, and most of the trunk drainage system belongs to Sydney Water. The Green Square area was originally wetlands and creeks, and heavy urbanisation has covered much of it in paving, cutting natural drainage for stormwater. Flash flooding was a real threat before the major stormwater drain went in, with floodwaters reaching 2.3m in Joynton Avenue during storms in April 2015.

We can’t do anything about council or Sydney Water infrastructure. What we can do is make sure everything on your side of the boundary actually works: pits cleared of silt and leaves, downpipes connected and flowing, grates draining instead of pooling, and stormwater lines cameraed if water keeps sitting in the same spot after rain. Small stuff, but it’s the difference between a wet courtyard and water under the floorboards.

What we handle around here

• Blocked drains, cleared with high pressure jetting rather than a quick rod and hope
• CCTV drain inspections when a blockage keeps returning, so you can see what’s in the pipe
• Hidden leak detection in walls, slabs and under tiled floors
• Burst pipes and failed sections of old pipework
• Hot water systems repaired or replaced, gas and electric
• Leaking taps, mixers and outdoor bibcocks
• Toilet repairs, running cisterns and weak flushes
• Gas fitting by a licensed gas fitter, including cooktops and heaters
• Emergency plumbing, day or night, when water is going where it shouldn’t

How the job runs

1. You tell us what’s happening. Call and a real plumber picks up, or book online and describe the fault. We’ll give you an honest arrival window, not a vague “sometime today”.
2. We text 30 minutes before we arrive. If something holds us up, you get a call rather than silence.
3. We find the cause, not just the symptom. Camera down the drain, moisture readings, pressure test, whatever the job needs.
4. You get a fixed price before we start. There’s no callout fee for new customers and no charge to come out and quote.
5. We fix it and clean up. Drop cloths down, work area wiped, and a lifetime workmanship warranty on what we’ve done for as long as you own the place.

Jasco is family run. Bill Safwan owns it, licensed plumbers do the work, and apprentices never get sent out on their own. We’re a Sydney-wide team rather than a franchise call centre, and we carry $20M insurance. If we can’t get to you in a timeframe that’s actually useful, we’ll say so on the phone instead of stringing you along.

Straight answers

My drain keeps blocking every few months. Why?

Repeat blockages in the same spot usually mean the pipe itself has a problem: a root intrusion, a cracked or displaced joint, a belly holding water, or a section of old earthenware that’s past its life. Jetting clears it, but a camera inspection is what tells you whether you’re looking at a maintenance job or a repair.

Can you find a leak without wrecking the bathroom?

That’s the whole point of proper leak detection. We use acoustic and moisture equipment to narrow it down to a small area first, then open only what we have to. In a warehouse conversion or an apartment with concealed pipework, this is the only sensible way to work.

I’m in an apartment. Do I call you or the strata manager?

If the fault is inside your lot, it’s generally yours. If it’s in a common stack or a shared line, it’s usually the owners corporation’s. We can attend, identify where the problem sits and put our findings in writing so you’re not arguing about it blind.

Do you answer the phone at night?

Yes. A burst pipe at 1am gets a real plumber on the line, advice on shutting off the water safely, and an honest ETA.

Any discount for seniors?

Yes, we offer a 10% seniors discount. Mention it when you book.

Get it sorted today

If water is running, shut off the mains or the isolation valve under the fixture, then call. For everything else, a quick description of the symptom is usually enough for us to bring the right gear on the first visit. Call 02 5950 5382 or book online for a plumber in Alexandria, and you’ll know the price before a single tool comes out of the van.